FAQ's

Why should I have my carpets cleaned ?

There many reasons why you should have your carpet and upholstery cleaned:
Health-Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or workplace
Life off your carpet-can be greatly extended by simple routine professional cleaning.
Apperance - maintain the original look and luster of your carpet with regularly scheduled cleaning. At Guys in Kilts we recommend cleaning your carpets and upholstery every six months.

Should I vacuum before the carpet cleaner arrives?

Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.

Do you move furniture?

Lounge suites, chairs and small tables will be carefully removed. Larger pieces such as beds and dressing tables,tv cabinets are left under our regular pricing structure.The furniture will be protected with disposable foam blocks and tabs.

Should I move anything?

Yes, you should remove from the areas being cleaned, all nick knacks and breakables

How long will it take my carpets to dry?

Our dry times typically range from 2-8 hours Dry times can be affected by many factors including weather, humidity, airflow and what type of carpet you have.  

How long before I walk on my carpet?

You can walk on your carpet immediately.

Will your services help my allergies?

Yes, having your carpet and upholstery cleaned removes pollutants and makes for a more friendly breathing environment.

Will you remove all my stains?

Let me start by defining the difference between a spot and a stain a spot is any foreign material ( soil liquid,etc. that is removable by standard carpet cleaning methods ( The foreign material is on or around the carpet fibre) A stain is foreign material ( soil, liquid,etc) on carpet that is not usually removable by standard carpet cleaning methods (The foreign material has penetrated and soaked into the fibre and has changed or damaged the fibre itself) some stains may be very difficult or impossible to remove.

Does cleaning your carpet make it wear out faster?

No our process leaves your carpet fresh,clean and soft to the touch.

Should I have carpet protection after cleaning?

Most definitely you should have carpet protection applied after every clean.

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